Good questions, good answers.

You set sync rules: filter by customer tag, order tag, sales channel, discount code, customer email domain, or order note. Only matching orders create pins, and you can review, edit, or hide any location manually.

Most stores go live in under 15 minutes. Install from the Shopify App Store, connect your orders, choose one sync rule, and drop the SyncaMap block onto your Find Us page.

No. SyncaMap ships as a native Shopify app and theme block. If you can drag a section in the Shopify theme editor, you can install it.

The team at Rare Brew, a Shopify tea brand who built this for ourselves first and then shared it with other brands facing the same problem.

Under a minute in typical conditions. Orders that match your sync rules are geocoded and added to the map as soon as they hit the qualifying state you chose (paid, fulfilled, or tagged).

You can exclude addresses by tag, ZIP, or manually. SyncaMap flags anything that looks residential so you can approve or hide it before it goes public.

Yes. Every pin is fully editable. You can rename it, change the address, add a website or photo, or hide it from the public map without deleting the underlying order.

Import a CSV in seconds. SyncaMap merges imports with sync results, so your legacy list and new auto-pins live side by side.

Yes. If you route Faire orders into Shopify (which most brands do), SyncaMap can tag them and turn them into stockist pins automatically. See our Faire integration page for the full flow.

Yes, any wholesale channel that lands orders in your Shopify admin can drive pins. Use order tags or sales-channel filters to isolate that stream, then let SyncaMap take it from there.

Import a CSV any time, or add a stockist manually in one click. Manual and imported pins live in the same admin as the auto-synced ones.

Yes. Enable Customer Confirmation and SyncaMap emails your customer a link to review their pin. Great for making retailers feel like partners.

No. SyncaMap ships as a native Shopify block you drop into any section. You can also embed it on a dedicated Find Us page, with no code required.

SyncaMap renders on MapLibre with unmetered map loads, so you don't need your own Mapbox or Google Maps account or API key. Pick from five built-in basemap presets, or bring your own MapLibre style on Wholesale Pro.

Yes. Locations are rendered with server-side markup so search engines can crawl your stockists, and each pin can carry a website link back to the retailer.

There is a free plan to get started, plus paid tiers with higher location limits, analytics, and notifications. All paid plans include a free trial.

Yes. Change or cancel any time from the Shopify Apps admin. Your existing pins and data stay in place if you downgrade.